Copees

Article 1: Scope of application

1.1 Copees

Copees (following copees), is a trademark of the SAS milkprint, online printing service available 24/7 & 7/7 (hereinafter 24/7) is a service offered by the company milkprint (SAS with capital of 5555 euros), whose head office is at 27 rue du Chemin Vert, 75011 Paris.

copees is a registered trademark belonging to milkprint SAS. Domain names «copees.fr» and «copees.com» are reserved by milkprint SAS.

The secondary address of the company is 47 boulevard des Belges, 76000 Rouen.

1.2 Cookies

To learn more about our cookie policy, please visit: http://copees.com/du-lait-et-des-cookies

1.3 General terms and conditions of sale

All orders and sales concluded on the website of copees are governed by these general conditions of sale. The validation of the box «I have read and accept the GTC» located on page «3. DELIVERY AND PAYMENT» implies the acceptance, without restrictions or reservations, by the customer of these GTC. The relationship between copees and the customer is governed only by these General Terms of Sale, to the exclusion of any other document.

Article 2: Personal data protection policy

The copees site has been declared to the CNIL under number 2031385.

In accordance with the Data Protection Act of 6 January 1978, as amended, you have a right to access, rectify or delete personal data that we may collect from you. These data are those that you have voluntarily saved (when creating your account, completing an order).

No personal information concerning you will be transferred to third parties or used by copees for purposes not expressly mentioned.

copees undertakes not to disclose any information that the customer will communicate to him as part of the validation of the order on the page "3. DELIVERY AND PAIEMENT ".

Their use (name, first name, address, email, phone number) is reserved for order processing and customer follow-up;; advertising commercial offers for products and services similar to those ordered or by personalizing the site according to the customer’s interests. The customer has the possibility to unsubscribe from the newsletter (newsletter) by writing to contact@copees.com.

The document(s) submitted for printing during the "1. UPLOAD OF DOCUMENT " step are deleted immediately after delivery (if delivery chooses) or collection by the customer in store.

To exercise your right to access, rectify or delete your personal data, please send your request to contact@copees.com.

Article 3: Purpose and implementation of services

3.1 Object of milkprint

copees is a solution that offers online printing, a service for printing printed documents, collection in store (24/7) and shipping (see article 5 delivery). copes print or have printed, for the customer, according to the options chosen by the customer on the page « 2.

3.2 Implementation of services provided by milkprint.fr

In order to complete the client’s request, the client must upload the document(s). Configuration of print and finish options on page “2. OVERVIEW AND DETAILS” and payment on page “3. DELIVERY AND PAIEMENT ” serve as BAT (Good To Shoot). Throughout the online ordering process, the document that the customer has transferred via the chips website. com, will transit on the servers of our service provider Online. copees undertakes to make available in store in Paris 24/24, 7/7 or to deliver the printed documents via our partner Stuart according to the time slot selected by the customer, at the address correctly entered by the latter, between 8:30 am (from the shop) and 9 pm (last departure from the shop) from Monday to Sunday.

3.3 Intellectual Property

The document or documents thus printed and shaped from the transmitted file or files are the sole intellectual property of the buyer. For any complaints, please refer to article 8Complaint.

Article 4: Process

4.1 Taking orders

The services offered by copees can only be ordered via the website copees.com.

The completion of an order within two hours is correlated to the amount of page to print. Thus, if an order exceeds 8000 (eight thousand) pages A4 black and white or 7000 (seven thousand) color; 4000 pages black and white or 3500 in color for A3 pages. If ever the order contains a request for shaping (binding, brochure, etc.) the maximum quantity of printable page will be impacted.

4.2 Rendering

The customer can, on the page « 2. OVERVIEW AND OPTIONS ”, view page by page the document he transferred, as well as the shaping option he chose. The colour rendering of the document that appears in step “2. OVERVIEW AND OVERVIEW” is not contractual. Printed documents cannot accurately reproduce the colours that appear on the computer from which the customer registers his order. Indeed the colors can present a different appearance according to the working software used, the computer, the image quality of the customer’s screen. Consequently, the responsibility of copees cannot be engaged because of a marginal nuance between the colors visualized and the colors of the delivered product.

copees undertakes to respect the colors of the graphic file as its production line renders them, this printing line being calibrated according to the standard of the European standard in force.

copees shall in no way be held responsible for errors or errors contained in the body of the document that have escaped the customer, or pages forgotten. The validation of the order, by means of the click of validation besides that it fixes definitively the conditions and modalities of the sale, will have value of Good A Tirer (BAT). The data recorded on this e-commerce site constitutes a detailed description of the services and services ordered.

copees reserves the right to refuse an order for goods or services placed on the sitecopees.com, if it contravenes the professional rules and practices of the reprography or graphic industries, or when copees , due to technical considerations, is unable to perform the requested service, without the customer being able to claim any compensation from copees in case of refusal.

copees will only be required to fulfill orders while stocks last.

Article 5: Delivery or collection in shop

On the page "3. LIVRAISON ET PAIEMENT " the customer’s address and the delivery address. He can also choose the withdrawal in Paris store.

5.1 Delivery

The delivery is carried out by providing the work to or to the delivery addresses indicated by the customer or to the addresses of shops copees stipulated on the order. The time or date of delivery or collection in store is specified according to the choice made on the page «3. DELIVERY AND PAIEMENT ».

The service is performed by our partner Stuart, from Monday to Sunday, from 8am to 10:30pm. The proposed delivery area is the entire city of Paris (Bois de Boulogne and Bois de Vincennes excluded). The time-of-delivery advertising is based entirely on Stuart’s figures. In the event of a delay from the receipt by the Stuart courier of the package in the copees shop, the responsibility shall not rest with copees .

Upon receipt of the order, it will be up to the recipient(s) to check the number and condition of the package(s), as well as their conformity. If any problem is detected by the customer, the latter must refer to Article 8 Complaint in order to know the procedure to follow.

copees is automatically released from its delivery obligations, in the following cases: omission or inaccuracy of the information provided by the customer when ordering, force majeure, strike, bad weather interrupting the delivery service and fortuitous cases.

5.2 Withdrawal in store

It is possible for the customer to request a withdrawal in store. For the choice « Paris – Châtelet les Halles » the availability is 24/24, 7/7.

The delivery of the order is done in exchange for the communication of the order number and an identity document on behalf of the customer. If a third party goes to the store to collect an order, a power of attorney including the customer’s signature and a copy of his identity card (scanned or printed) will be requested.

Article 6: Confidentiality

The entire order process, from the transfer of documents to the choice of payment method, takes place under an SSL procedure that guarantees the encryption of the transmitted data, materialized by https devant copees.com. copees has as a principle to minimize its intervention on the file. At no point in the printing process does copeshave knowledge of the contents of the transferred documents, which is only revealed to him after the printing phase.
copees Furthermore, undertakes to destroy the documents submitted for printing once the claim period has expired (see Article 9).

Article 7: Intellectual property and liability

The realization of an order, concerning the reproduction of all or part of a document likely to be protected by the law of the intellectual property, supposes that the client holds the reproduction rights for its benefit.

Consequently, the customer guarantees copees that he/she is the holder, where applicable, of all intellectual property rights relating to the writings, images, photos, data, logos, drawings, trademarks and models appearing on the digital documents supplied at the time of his/her order and/or that he/she has received all the necessary authorisations in this respect, but also that their use, reproduction and/or printing do not infringe the rights of third parties, nor constitute a violation of the provisions of the Intellectual Property Code and any other applicable legislation.

Similarly, the customer will personally deal with and guarantee copees as necessary against any claim made by any rightful claimant, which is directly and/or indirectly linked to the services provided by copees&

The customer also guarantees that he has complied with any French and European regulations in force prescribed, in particular, by the law on Informatics and Freedoms, or the electronic data interchange (EDI), as long as the customer remains solely responsible for the computer files and/or data transmitted to copees for the execution of the order.

Article 8: Financial conditions

8.1 Price

The prices listed in steps “2. OVERVIEW AND HOW TO” and “3. DELIVERY AND PAIEMENT » are formulated Excluding Taxes (HT) and All Taxes Included (TTC). The total amount TTC indicated on page « 3. DELIVERY AND PAIEMENT » consists of the sum of the amounts excluding VAT for each of the services and/or services ordered except the delivery made by our partner Stuart, plus the VAT rate in force at the time of the order.

copees reserves the right to change its prices at any time. In the event of a price change, orders will be invoiced on the basis of the current rate, when the order is registered on the site and regardless of the actual delivery date.

8.2 Minimum purchase possible

The minimum order on the sitecopees.com is €0.95 including VAT.

8.3 Payment

The order is payable at the time of its validation, by an online payment during the step « 3. DELIVERY AND PAIEMENT ”, by means of a bank card on the secure server via the Stripe solution (which includes Radar, a solution similar to 3D Secure) or by Paypal.

The payment method of the order is indicated by the click « Commander », on the page of the payment method chosen by the customer.

Article 9: Complaints

When picking up the products in store or upon receipt, the customer must immediately check the conformity of the products with the order he has placed.

For the “ livraison ” choice, any claim must reach copees by taking a photo (minimum HD quality required 8 megapixels) through the address reclamation@copees.com. The email must contain in addition to the photo the details of the customer and the reason for the complaint. The document or documents will be given to a Stuart courier, whose payment for the race is provided by milkprint. The customer also has the possibility to go to the shop. The limit of the complaint is 12 hours maximum after receipt of the document. Any claims made after this period will not be processed.

For the choice « boutique », the customer must make the claim within 6 hours after the collection in store. Any claims made after this period will not be processed.

copees will not make any refunds. If a defect is found by both parties (copees and the customer), a reprint of the document at the expense of the company will be offered.

The complaint made by the customer does not suspend payment by the latter of the orders concerned. Goods and services supplied and accepted after the deadlines indicated above are not taken back.

Article 10: Use of site content

All technologies developed by chips, technical and/or figurative data contained on the sitechips. com, including text, images, graphics, buttons, logos, as well as the presentation including the ergonomics and navigation specific to the customer order processing software(s) as well as the shaping and printing of the documents delivered to the customer, are the exclusive property of chips. The contents are protected by French, European and international laws. Any use, even partial use, of one or more of the items listed above on the sitechips. com, and in particular the installation of a copees link on another site must first be subject to formal authorization (email to contact@copees.com or paper mail) of chips.

Article 11: General provisions

These conditions of sale are governed by French law. All disputes relating to the interpretation and/or execution of these general conditions will be brought before the competent courts of Paris.